Cookies

FreelancerSA.com uses cookies—small text files placed on your device—to enhance your browsing experience. Cookies help us:

• Remember your preferences

• Improve website functionality

• Enable certain features and third-party services

Most browsers accept cookies automatically, but you can adjust your settings or delete them manually. Please note that some parts of the website may not work correctly if cookies are disabled.

We do not control cookies set by third-party services on our site, and they have their own privacy policies.

Privacy

At FreelancerSA.com, we respect and protect the privacy of all our clients, business partners, and website visitors in line with the Protection of Personal Information Act (POPIA) of 2013.

This statement explains what personal information we collect, why we collect it, how we use it, and how we keep it safe. It also outlines your rights under POPIA.

What personal information we collect

We collect information you provide voluntarily, such as your name, email address, phone number, or other contact details, when you:

• Get in touch with us via email or website forms

• Engage with us on social media

• Request services, quotes, or proposals

We may also collect certain information automatically, like analytics data from our website, but we do not collect sensitive personal information unless explicitly provided.

Why we collect your information

Your information is collected to:

• Respond to inquiries and provide services

• Communicate updates or relevant information

• Manage projects and contracts

• We never use your personal information for unrelated purposes or share it with third parties without your consent, except where required by law.

How we protect your information

We take appropriate technical and organizational measures to keep your personal information secure. This includes secure storage of digital records and restricted access to authorized personnel only.

Data transfer and retention

Some information may be stored on secure servers, including cloud services, which could be located outside South Africa. We ensure any external storage complies with POPIA standards. We retain your personal information only as long as necessary to provide our services or comply with legal obligations. You can request deletion at any time.

Your rights

You have the right to:

• Access the personal information we hold about you

• Request correction, deletion, or limitation of your data

• Object to certain types of processing

For any requests or queries, contact our Information Officer at create@freelancersa.com.

Updates to this statement

We may update this policy from time to time. Any changes will be reflected on this page.

Complaints

If you have a complaint regarding your personal information, please contact us first at create@freelancersa.com. If unresolved, you can contact the Information Regulator at complaints.IR@justice.gov.za.